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Your Orthodontic Journey Following SmileDirectClub’s Bankruptcy

December 15, 2023

Filed under: Uncategorized — texasdentistry @ 10:51 pm
a closeup of a patient holding a clear aligner

SmileDirectClub, a big name in the orthodontic industry for the last decade, has recently filed for bankruptcy and ended its services, leaving patients with concerns about the future of their treatment plans. Continue reading below to learn a little more about why this doesn’t necessarily mean the end of your orthodontic journey, as long as you trust your orthodontist!

SmileDirectClub No Longer Offers Aligner Treatment

Unfortunately, SmileDirectClub has closed its global operations, effective immediately. This means that if you or someone you know is a SmileDirectClub patient, you’ll no longer be receiving any aligners that you’ve ordered that weren’t already shipped, and the originally promised lifetime guarantee is no longer in place. Additionally, the company isn’t offering any customer care support, and they’re giving out very few details about possible refunds. The bottom line is that if you’ve been relying on SmileDirectClub for your orthodontic treatment, it’s no longer an option.  

Your Next Steps

If you’re a SmileDirectClub customer, you’re certainly not the only one scratching their head and wondering what you should do now. Staying informed of any updates is wise; however, you should begin making long-term plans to finalize your smile goals. That said, if you’re set on continuing your clear aligner treatment, your best next step is to find a provider that can accommodate you.

In terms of professional clear aligner treatment, Invisalign is usually the go-to option. These clear aligners are discrete and virtually unnoticeable just like SmileDirectClub trays. Better yet, the entire treatment process is overseen by your provider, meaning that as soon as something goes awry, whether it’s a lost or damaged tray or insufficient tooth movement, help is quickly available. Traditional metal braces are another tried-and-true orthodontic solution that is capable of resuming SmileDirectClub’s duties; however, most patients tend to prefer continuing down the path they’re already on by opting to resume clear aligner treatment.

These days, multiple dental organizations and orthodontists caution patients about the safety concerns arising from “direct-to-consumer” dentistry, including SmileDirectClub clear aligners. With the end of SmileDirectClub comes the opportunity for you to realize that your smile is an important investment, and that your trusted orthodontist is the best person to help you achieve your goals!

About the Practice

Texas Dentistry and Braces has proudly served patients and families in the Mesquite, TX community for several years, offering a wide range of preventive, cosmetic, and restorative treatment options, as well as orthodontic solutions. If you have any questions about the blog or how you should continue with your orthodontic treatment, feel free to contact the practice online or over the phone for additional information or to schedule a visit. Telephone: (469) 345-8810.  

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